Pilot terms

Church Member Connect is operated by Voirtech Inc. The current environment is a controlled pilot used for evaluation, configuration, testing, and approved onboarding. It is not authorized for unrestricted production collection or reliance until the release manifest and named approvals are complete.

These pilot terms explain acceptable use and operational boundaries. A signed customer agreement and jurisdiction-reviewed production terms will control any production subscription or financial processing.

You may use the service only for an organization, role, and purpose you are authorized to represent. You must provide accurate information, protect your account and authentication factors, and promptly report suspected unauthorized access.

• Do not share accounts, passwords, authenticator codes, recovery codes, or private payment links.
• Do not attempt to access another organization’s records or bypass permissions, rate limits, audit controls, or payment-provider safeguards.
• Do not upload malware, unlawful content, raw payment credentials, or information you are not authorized to process.
• Use reversals, adjustments, corrections, and approval workflows instead of altering or concealing posted financial records.

Each participating organization is responsible for confirming its administrators, roles, fiscal settings, chart of accounts, opening balances, privacy choices, approval authorities, and legal authority to process the information it submits.

Onboarding a parent organization does not activate descendants, grant access to their records, or enable their payments. Sponsoring another organization’s subscription does not grant operational access.

Accounting and payment outputs must be reviewed by authorized personnel. The ledger is the authority for posted accounting records. Closed or posted records are corrected through approved reversal, adjustment, refund, or reopen workflows with audit evidence.

Hosted payment providers handle payment credentials. Fees, taxes, settlement timing, refunds, disputes, and supported payment methods depend on the approved provider, country, connected merchant, and signed production agreement. Test-mode records and sandbox transactions are not real payments.

Pilot features may change as defects, security findings, provider requirements, and jurisdiction decisions are resolved. Access may be suspended to protect users, organizations, financial records, or the platform, or when authorization expires or is revoked.

Production service levels, support response targets, backup commitments, data-export terms, fees, renewal, cancellation, liability, dispute resolution, and governing-law terms remain subject to the signed production agreement.

Contact support@churchmemberconnect.org with the organization name, request reference if available, and a concise description. Never send passwords, authenticator or recovery codes, raw bank credentials, or complete card information.